Our service standards
At funky Stuff NZ, we want to be able to provide you with funky products and top service. Part of this is getting your goods to you fast! Ordering online is super fun, waiting weeks for delivery, not so much.
Below are our standard terms for delivery. We do our best to deliver your parcels when we say we will but; sometimes things happen which mean we may take an extra day or so to deliver. As such, please note that we can not guarantee delivery within the below service standards. We are always here to keep you up to date!
Our order cut off time is 3pm. Our standard service consists of:
LOCAL / NORTH ISLAND - NZ
- Within 72hours - We aim to have the item delivered before 5pm, 3 days after your order is placed - for example, if you order before 3pm on a Monday, we aim to deliver by 5pm on Thursday
SOUTH ISLAND - NZ
- Within 96hours - We aim to have the item delivered before 5pm, 4 days after your order is placed - for example, if you order before 3pm on a Monday, we aim to deliver by 5pm on Friday
Just a couple of things to note about our service standards:
If your item is going to a rural area, delivery may take an additional 24 hours. There are occasions where we may be unable to get a signature for rural deliveries.Please note, our standard courier does not deliver to the Hauraki Gulf Islands, (such as Waiheke Island), Stewart Island or Chatham. Please contact us directly and we will organise this for you